Privacy Policy

This privacy notice for Creative Recreational Systems, Inc. (“Company,” “we,” “us,” or “our”) describes how we collect, use, and protect your information when you use our services.

Information We Collect

We collect the following personal information:
– Name, email address, phone number, and mailing address
– Payment information
– Website usage data and cookies
– Communication preferences and history

Communication Consent

Text Message Communications

When you provide your mobile number, you expressly consent to receive:
– Order and appointment confirmations
– Service updates and reminders
– Product information
– Marketing messages

Message frequency varies. Message and data rates may apply. Reply STOP to cancel or HELP for assistance.

Email Communications

By providing your email address, you consent to receive:
– Order confirmations
– Product updates
– Marketing materials
– Service notifications

Telephone Communications

By providing your phone number, you authorize us to contact you regarding:
– Order status
– Installation scheduling
– Product information
– Service updates

How We Use Your Information

We use your information to:
– Process orders and payments
– Provide customer support
– Send marketing communications
– Improve our services
– Comply with legal obligations

Data Protection

We implement appropriate security measures to protect your personal information, including:
– Data encryption
– Secure processing systems
– Regular security assessments
– Confidentiality protocols

Your Rights

You have the right to:
– Access your personal information
– Request data deletion
– Opt-out of marketing communications
– Modify your preferences
– Request data portability

Data Sharing

We may share your information with:
– Service providers
– Payment processors
– Installation contractors
– Legal authorities when required by law

Opt-Out Procedures

You may opt-out of communications by:
– Texting STOP to cancel text messages
– Clicking unsubscribe in emails
– Contacting customer service
– Using our online privacy dashboard

Changes to Privacy Policy

We reserve the right to modify this policy at any time. Changes will be effective immediately upon posting to our website. Continued use of our services constitutes acceptance of modifications.

Contact us at support@creativesystems.com for privacy-related questions or concerns.